Multi-touch attribution

Use multi-touch attribution for journeys with several source interactions.

Last updated June 3, 2026

Multi-touch attribution spreads credit when a customer returns through more than one known source before buying.

Options / Configuration

ModelUsed for
Linear creditSplits revenue evenly across captured touches
Known touchesUTMs, referrers, deep links, campaigns, and source tags
Unknown gapsDirect visits stay visible instead of being redistributed

What happens next

Use linear attribution when paid, organic, and email all contribute to the same purchase path.

Troubleshooting

Revenue shows as Direct

Confirm the visitor had a captured source before purchase and that the payment event includes the visitor or session identity.

A source looks over-credited

Switch attribution models and compare first-touch, last-touch, and linear credit before changing spend.

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